Return Policy
At Prakrita, all sales are final. We do not accept returns or exchanges unless the item received has a manufacturing defect.
As a small, quality-focused brand, every piece is carefully crafted and inspected before dispatch. We stand behind our work — and we're here to make it right if something goes wrong on our end.
⚙️ MANUFACTURING DEFECTS
If you believe your item has a manufacturing defect, please contact us within 48 hours of receiving your order. To process your claim, we will require:
Your order number
Clear photographs of the defect
A brief description of the issue
Once we review and confirm the defect, we will offer a replacement or a full refund at our discretion.
❌ WHAT DOES NOT QUALIFY
- — Change of mind or incorrect size ordered
- — Minor variations in colour due to screen display differences
- — Damage caused by improper washing, handling, or wear
CONTACT US
To raise a defect claim, email us with your order details and photos. We respond within 2 business days.
We truly value your trust in Prakrita. 🌿